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- What We Do
Our integrated solution
emqnet is a total operational resilience solution for global business.
We have the technology, people and crisis management process to ensure operational continuity, whatever the threat. Software alone won’t protect your business in a crisis. And the best crisis advisor is powerless without the technology to drive a rapid, cross-organisation response.
Complex global businesses operating in high-risk environments demand a comprehensive solution. A solution that not only responds effectively to crises but prepares for them. One that imagines the worst-case scenario and builds a best-case outcome through process-driven response frameworks, training and team capability building. emqnet is the catchall for operational resilience. It’s also a rich repository of data. Because every action is logged on the emqnet platform, you can capture insights and trends about your operational, health and safety and ESG performance like never before.

Our technology
The emqnet platform is the nerve centre of our Enterprise Resilience Program
It’s the conduit through which our crisis management planning, advisory and training takes place, together with incident activation, response coordination and reporting. The interactive, cloud-based platform streamlines how critical incidents are managed and recorded in one centralised system. Start a new event, update the incident log, assign tasks, manage stakeholders, and communicate with colleagues across different teams – and time zones – on the access-anywhere platform.
emqnet is built for collaboration, ensuring cross-team inclusion – from frontline responders on the ground, to the incident control centre, to the board room. It reinforces a chain of command and leadership, reaffirming team roles and reducing organisational stress. The platform also captures an objective record of events in real-time. This is crucial for evaluating performance after a critical incident, benchmarking operational resilience, and reporting to external stakeholders.

The Markets We Operate In
We operate across every continent in the world, with clients in Australia, Europe, Africa, South-East Asia, North America and South America.
We work with some of the worlds largest mining conglomerates, critical infrastructure providers and resource giants, as well as governments and the not-for-profit sector, who operate in complex and often hazardous environments.
Defining characteristics for the organisaitons we partner with have a complex global operational footprint, organisations that put people health and safety first, and organisations who care about their reputation.
Our expertise is as diverse as our clients.

Resources

Utilities

Critical infrastructure

Oil & Gas

Mining
emqnet in action
24 hours a day, 7 days a week, worldwide coverage
See emqnet’s global reach with Crisis Tracker.
Real events captured in real time, in the palm of your hand.
Our Crisis Tracker





Event Timeline
28
Oct 2023
- Location: Oceania
- Industry: Utility
- Severity Level: High
- Status: Stable
Description: Crisis management team activated to address stakeholder and reputation risks.
27
Oct 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
Description: Uncontrolled release of gas.
26
Oct 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
Description: Wildfires threatening asset.
21
Oct 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Wildfires impacting operations.
19
Oct 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Wildfires surrounding the immediate areas of the site. Watch and act in place.
8
Oct 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Medium
- Status: Escalating
Description: Environmental leak underground causing personnel to be evacuated.
2
Oct 2023
- Location: Oceania
- Industry: Critical Infrastructure
- Severity Level: Low
- Status: Escalating
Description: Potential flood event, impacting project operations.
21
Sept 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Medium
- Status: Escalating
Description: A number of site non-compliance issues were identified. Actions underway to rectify.
12
Sept 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Medium
- Status: Stable
Description: Operations suspended due to an unacceptable level of risk.
11
Sept 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
Description: Watch and act order for wildfire threatening people and operations.
6
Sept 2023
- Location: Africa
- Industry: Mining
- Severity Level: Medium
- Status: Escalating
Description: Missing person from site.
3
Sept 2023
- Location: Oceana
- Industry: Mining
- Severity Level: High
- Status: Escalating
Description: Vehicle accident resulting in a fatality.
19
Aug 2023
- Location: Oceana
- Industry: Resources
- Severity Level: Low
- Status: Stable
Description: Wellhead has sunken 1 metre, posing a risk to gas and oil supply.
13
Aug 2023
- Location: Oceana
- Industry: Resources
- Severity Level: High
- Status: Escalating
Description: Mining excavation machine fell down a slope. Action has been taken to minimise impacts.
9
August 2023
- Location: Oceana
- Industry: Resources
- Severity Level: Low
- Status: Escalating
Description: Watercart caught on fire posing a risk to surrounding personnel and hazardous material.
2
August 2023
- Location: Oceana
- Industry: Resources
- Severity Level: High
- Status: Stable
Description: Mine site incident resulting in a crushing injury. Immediate medical action taken.
2
August 2023
- Location: Oceana
- Industry: Resources
- Severity Level: Medium
- Status: Escalating
Description: Reports of poor gas supply to multiple locations. stoppage slowing production and transportation.
2
August 2023
- Location: South America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
Description: Unauthorised work stoppage slowing production and transportation.
25
July 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Wildfire near mine site. Local town on evacuation alert
25
July 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
Description: Station tripped causing customer supply disruption
22
July 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Widfire near mine site forcing evacuations and impacting air travel in the region
20
July 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Low
- Status: Stable
Description: Machinery breakdown causing shutdown
14
July 2023
- Location: Africa
- Industry: Mining
- Severity Level: High
- Status: Escalating
Description: Lack of water to supply site
14
July 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Medium
- Status: Stable
Description: Operational interruption impacting production
14
July 2023
- Location: Oceania
- Industry: Resources
- Severity Level: High
- Status: Escalating
Description: Distribution issues likely to impact forecasts. Crisis Management Team activated
14
July 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Water treatment delayed due to machinery breakdown
8
July 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Stable
Description: Fire near site, operations not impacted
6
July 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Low
- Status: Stable
Description: Drill hit main pipe causing customer outage
1
July 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Low
- Status: Stable
Description: Plant shutdown due to high concentration of Co2. Re-start to be attempted next day
30
Jun 2023
- Location: North America
- Industry: Mining
- Severity Level: High
- Status: Escalating
Description: Unauthorised access and attackers detected inside network. Response plan initiated
29
Jun 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Stable
Description: Fire spotted near mine gate entrance. Emergency Response Team activated.
21
Jun 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Stable
Description: Planned outage, event initiated to support stakeholder engagement.
15
Jun 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Vehicle accident near site, minor injuries reported.
13
Jun 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Event initiated to monitor fire progress and start planning and preparations.
8
Jun 2023
- Location: Oceania
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Multi vehicle accident resulting in a fatality.
7
Jun 2023
- Location: Oceania
- Industry: Utility
- Severity Level: High
- Status: Escalating
Description: Second event to support crisis management team response.
7
Jun 2023
- Location: South America
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Low rainfall putting production at risk.
6
Jun 2023
- Location: Oceania
- Industry: Utility
- Severity Level: High
- Status: Escalating
Description: Crane line failure, causing compressor to fall 8 metres. No injuries.
6
Jun 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Escalating
Description: Event initiated to monitor fire progress and start planning and preparations.
6
Jun 2023
- Location: North America
- Industry: Mining
- Severity Level: Low
- Status: Stable
Description: Wildfire in local vicinity to site, no direct threat but air quality is poor.
2
Jun 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Stable
Description: Unplanned escape, nil customers impacted. Restore efforts underway.
31
May 2023
- Location: North America
- Industry: Resources
- Severity Level: Level 1
- Status: Escalating
Description: Area experiencing multiple wildfires. Site is not impacted yet. There is disruption in communication services to at least one of our staff. The nearest fire is 50kms to the south. That fire has consumed around 25000 acres, 15000 of which have been evacuated.
23
May 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 1
- Status: Escalating
16
May 2023
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
Description: Residents were ordered to evacuate after a wildfire jumped a river. A plan has been put in place to manage contractors through this event.
4
May 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Stable
25
Apr 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 4
- Status: Escalating
24
Apr 2023
- Location: South America
- Industry: Resources
- Severity Level: Low
- Status: Stable
22
Apr 2023
- Location: Central America
- Industry: Resources
- Severity Level: Medium
- Status: Stable
19
Apr 2023
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Stable
12
Apr 2023
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
11
Apr 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Escalating
11
Apr 2023
- Location: South America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
10
Apr 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Escalating
10
Apr 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Escalating
5
Apr 2023
- Location: Oceania
- Industry: Resources
- Severity Level: High
- Status: Stable
31
Mar 2023
- Location: South America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
28
Mar 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Medium
- Status: Stable
15
Mar 2023
- Location: South America
- Industry: Resources
- Severity Level: High
- Status: Stable
10
Mar 2023
- Location: South America
- Industry: Resources
- Severity Level: Low
- Status: Stable
6
Mar 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Medium
- Status: Escalating
22
Feb 2023
- Location: Africa
- Industry: Resources
- Severity Level: Level 3
- Status: Escalating
18
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Stable
17
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 3
- Status: Escalating
Description: Power has been lost at one specific location. Response efforts to prevent production delays.
15
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Escalating
Description: Response to seismic event.
08
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 1
- Status: Stable
Description: Resource support for the effects effects of a recent incident.
08
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 3
- Status: Stable
Description: Issues identified with a shiploader have caused further investigation into the root cause, impacts unknown as this stage.
08
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 4
- Status: Escalating
Description: Operations to provide support for multiple incidents.
08
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 4
- Status: Stable
Description: Employee has been fatally injured during an incident on site.
07
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Stable
Description: Berth failure resulting in production and supply delays.
07
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Escalating
Description: Operations planning and response for the escalating issues associated with COVID-19 pandemic.
06
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Stable
Description: From a maintenance inspection, a structural failure in the berth was identified causing production delays.
04
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Medium
- Status: Escalating
Description: Fault in the compressor resulted in a shutdown on the compressor causing production delays.
02
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Medium
- Status: Escalating
Description: Earthworks are behind schedule resulting in a reduction in production and possible further supple delays.
02
Feb 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Stable
Description: Covid outbreak being managed.
29
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: Critical
- Status: Stable
Description: Person found unresponsive on mine site. Relevant emergency services and personnel have been contacted and are dealing with the situation.

28
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: High
- Status: Escalating
Description: Individual was found unresponsive and emergency services were contacted immediately.
27
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: Medium
- Status: Escalating
Description: Ongoing rainfall is impacting supply routes. Vital production supplies are under threat.
27
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: Level 1
- Status: Escalating
Description: A vessel taking on water at anchorage. The situation is being monitored and the relevant personnel are involved.
25
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: Medium
- Status: Stable
Description: Excavator dropped and moved endangering personell in the immediate area. The situation are being managed closely.
24
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: Level 1
- Status: Escalating
Description: Vessel taking on water. Impacts are being monitored closely.
23
Jan 2023
- Location: North America
- Industry: Resources
- Severity Level: Level 1
- Status: Stable
Description: Potential resource supply directive for domestic markets.
23
Jan 2023
- Location: Central America
- Industry: Resources
- Severity Level: Medium
- Status: Escalating
Description: Some train cars derailed when the train was backing up. No injuries were present, and the impacts are being managed.
20
Jan 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Site
- Status: Escalating
Description: Industrial incident occurred, implications are being analysed and monitored.
17
Jan 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Stable
Description: Technicians exposed to a harmful substance during work. Their injuries are being monitored.
17
Jan 2023
- Location: Oceania
- Industry: Resources
- Severity Level: Level 2
- Status: Escalating
Description: Heavy rainfall may lead to flash flooding, impacting supply routes and production.
06
Jan 2023
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
Description: Plant tripped and was anticipated to continue for two days, causing shutdowns and supply delays.
30
Dec 2022
- Location: Oceania
- Industry: Resources
- Severity Level: Level 4
- Status: Escalating
15
Dec 2022
- Location: Oceania
- Industry: Resources
- Severity Level: High
- Status: Stable
13
Dec 2022
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Stable
6
Dec 2022
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Escalating
23
Nov 2022
- Location: Oceania
- Industry: Resources
- Severity Level: Level 5
- Status: Escalating
23
Nov 2022
- Location: Oceania
- Industry: Resources
- Severity Level: Level 5
- Status: Escalating
19
Nov 2022
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
17
Nov 2022
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
15
Nov 2022
- Location: Africa
- Industry: Resources
- Severity Level: High
- Status: Escalating
14
Nov 2022
- Location: Oceania
- Industry: Resources
- Severity Level: Level 1
- Status: Stable
7
Nov 2022
- Location: Oceania
- Industry: Resources
- Severity Level: Low
- Status: Escalating
3
Nov 2022
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
1
Nov 2022
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Escalating
31
October 2022
- Location: Oceania
- Industry: Utility
- Severity Level: Medium
- Status: Stable
28
October 2022
- Location: North America
- Industry: Resources
- Severity Level: Medium
- Status: Stable
28
October 2022
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Escalating
28
October 2022
- Location: North America
- Industry: Resources
- Severity Level: Low
- Status: Stable




Our people
People are our power.
Partnering with emqnet connects you with a team of crisis management and resilience specialists who are experts in driving operational continuity. Our advisors have spent decades honing their expertise in enterprise security, crisis management and operational resilience in some of the world’s most testing environments.
We don’t sell software. We engage with you on a long-term journey to build a bespoke resilience program that meets the complex needs of your business. We teach you how to get the best out of the emqnet platform, build capability in your teams and instil a resilience mindset. We facilitate training, planning workshops and live exercises, conduct threat assessments and capability testing, and teach you how to turn your data – the strength of the emqnet platform – into a compelling story the market will reward.
Our process

Our unique crisis management methodology is embedded in the emqnet platform.
Developed, tested and refined over more than 20 years, our process is the backbone of our crisis management solution. It’s our IP. Our operating resilience blueprint that guides everything we do and dictates how you respond in a crisis – from activation and team assembly to stakeholder engagement, tasks coordination and review. One process for a multitude of scenarios. Tried, tested and unshakeable in a crisis.

Where Would Your Organisation
Sit On The Scale Below?
3
Maturity Level
Optimised
You have a mature capability, that is regularly tested and has complete buy in from the top of the organisaiton right through to the lowest operating levels. You demonstrate continuous improvement to your program on a regular basis and have a risk culture that supports learning not punishment.
2
Maturity Level
Proactive
You have a defined capability that has a mature plan that enables you to respond to most critical incidents in a localised capacity. Your ability to manage multiple events, simultaneously will stretch your capacity over time.
1
Maturity Level
Reactive
You are compliance focussed, meet the minimum requirements and often find reasons to prioritise operational activity over your Governance needs
Contact Us To Find Out More:
Enterprise Resilience Program
Our Integrated Solution | Modules | Proactive | Optimised |
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Technology | ![]() |
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People |
Resilience Advisory |
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Process |
Documentation |
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User Online System Training |
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Team Training |
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Exercising |
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